Configure the bounty hunting report auto-response settings
After filing a bounty hunting case, you might want to keep users updated with the progress of the case analysis. In the Control Center, you can set up email templates that will enable you to communicate the status of the case to the reporters. After being reported, a case can be in one of the following states:
- Open: The bounty hunting case is open and being investigated.
- In progress: The bounty hunting case investigation is ongoing.
- Closed: The bounty hunting issue has been addressed.
To configure the auto-response settings of a bounty hunting case:
- Go to
Manage>Data privacy>Bounty hunting.
- In the Auto-response settings tab, toggle on/off the desired options. As you toggle on an option, the corresponding email template code editor is displayed, enabling you to manually configure the message as you please.
- When finished, select Save.